Trouble updating itunes

We will communicate more about that as the work progresses.​ Thank you for your patience and ongoing feedback regarding this issue.

Original Post: Community, It has been discovered that Apple's latest i Tunes update (12.5.1) has generated a potential compatability problem with the Sound Touch music server.

You may need to remove any lingering components and start fresh if you're having problems.

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Note that the mobile applications do not require an update at this time.

The details for this update are: Note: This will resolve the issue for users whose XML file resides in the default location assigned by i Tunes - C:\Users\username\My Music\i Tunes.

If you are having trouble with the sound in i Tunes, it may be a result of conflicts with the Windows operating system.

Some problems include not being able to hear the audio when you play videos, no sound coming out when you play songs or audio playback that is muffled or scratchy.

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Update: Our team wanted to make sure you were aware that a patch update was released today to address two of the critical issues that were uncovered following the recent 13.x update.

We recommend all users update their PC and Mac desktop applications to this new version 13.0.13.

i Tunes 12.7.2 follows i Tunes 12.7.1, an October update that also focused on minor improvements.

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