Priority mail delivery confirmation not updating

The Local USPS Post Office person are genuinely nice people and you tell them on phone, they will take care of it for you.

This happens since they sometimes miss entering the outcome whether “Notice Left” or “Delivered”.

If you have signature required, there is nothing to worry about.

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Tell the buyer you will do everything you can to locate and track the package and work to provide the best service possible.

Give it a day or two and it is quite possible the package will be delivered, especially since this was a holiday weekend.

Once delivered re contact them letting them know it had arrived (even though they will know this) thank them again for their order, and let them know if you can help in any other way don’t hesitate to contact you again.

This shows that you care about the customer, most customers are impressed which usually, after going the extra mile, leads to great feedback Just call the zipcode USPS Post Office and provide tracking number.

Dan We ship books and every once in a while a customer will inquire about, “Where is my book”.

The tracking number shows that it left the local postal office but seems to be stuck at the sorting station in Federal Way WA.

I agree with the above call the post office in the morning and they will find it for you.

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